Your privacy, protected.

Beyond Smoke respects your privacy and is committed to protecting your personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws. This policy explains what we collect, why, and how we handle it.

• Contact and account details: name, email, phone number, shipping and billing addresses.
• Order information: products purchased, order history, and delivery notes.
• Age verification information collected at the point of purchase and confirmed at delivery.
• Payment information processed securely by our payment providers — we do not store full card numbers.
• Technical data such as IP address, device, and browsing activity collected through cookies and analytics.

• To process, fulfill, and deliver your orders, including required age verification.
• To communicate with you about orders, shipping, and customer support.
• To comply with our legal obligations under Canadian vaping and tax regulations.
• To improve our website, prevent fraud, and, with your consent, send marketing communications you can opt out of at any time.

We share personal information only as needed to operate our business — for example, with shipping couriers (Canada Post, Purolator, Canpar, Flashbird), payment processors, and service providers who help us run the site. These parties are bound to protect your information and use it only for the services they provide to us. We do not sell your personal information. We may disclose information where required by law.

We use cookies and similar technologies to keep your cart, remember preferences, and understand how the site is used. You can control cookies through your browser settings, though some features may not work without them.

We retain personal information only as long as necessary to fulfill the purposes described here or as required by law. We use reasonable administrative, technical, and physical safeguards to protect your information against loss, theft, and unauthorized access.

You have the right to access the personal information we hold about you, to request corrections, and to withdraw consent for marketing communications. To exercise these rights or ask a privacy question, contact us at contact@beyondsmoke.com. If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada.

We may update this Privacy Policy from time to time. The version posted on this page is the current one and governs how we handle your information.